Location: New York, NY

Type: Full-Time

Compensation: Competitive salary + Equity + Benefits

Application: Apply Here

About Outro

Outro Health is the first digital health company that helps people get off of medications We’re starting by building the first off-ramp for the 50M Americans on antidepressants.

Our flagship program, Taper Management, is an antidepressant tapering service based on hyperbolic tapering, the first neurobiology-based method for stopping psychiatric medications. This method was developed by our co-founder, Dr. Mark Horowitz.

Taper Management combines hyperbolic tapering, compounded dosages, and continuous withdrawal monitoring with expert clinician oversight. The result is a safe, adaptive pathway off antidepressants that minimizes withdrawal, prevents relapse, and reduces disruption to daily life.

Our grand vision is a humanistic mental health system, centered around people rather than pills.

The Role

As our Head of Clinical Operations, you’ll be the operational architect behind our virtual care platform and tapering program. You’ll partner closely with the CEO and cross-functional leads to scale our clinical programs, ensure high-quality patient experiences, streamline systems, and help us meet key milestones.

This is a highly dynamic role requiring a builder’s mindset—comfortable in ambiguity, skilled in execution, and energized by impact.

Responsibilities

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We prioritize agency, bias towards action, thoughtfulness and optimism. Exact responsibilities may vary depending on experience (e.g., balance of clinical operations vs. business operations experience).

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Strategic Operations & Execution

• Own operational planning, KPIs, and OKR process related to the clinical operation—the core aspect of our business.
• Serve as a thought partner to the CEO on scaling systems, headcount, and care delivery models.
• Build dashboards and reporting processes to align operations with clinical and growth metrics.

Clinical & Care Operations